B-to-B Events

At the Ft. Lauderdale Home Show Dec. 3 to 5, DISH Network set out to leverage its all-new 200-square-foot booth to attract new customers and upgrade the services of existing ones. To do that, it unrolled three distinct experiences, each to cater to a specific product line, resulting in a 150-percent increase in leads over the previous year.

In 2009, Cisco Systems set out to save costs by taking its weeklong annual sales meeting, the Global Sales Experience (GSX), out of the real world and into a virtual one for the first time in its 20-year history. That experience taught the tech giant several valuable lessons about what works and what doesn’t when it comes to educating and motivating a driven and competitive sales force in a non-physical space.
(Check out last year’s story here)

IT professionals and decision-makers go to a lot of developer conferences and the offerings are often the same from show to show. They spend a few days on the show floor enduring demos that are very heavy on specs and frequently far too light on interactivity or engagement, and go home with a lot more information than inspiration. Important for their businesses? For sure. Thrilling and cool? Not so much.

For years, the conventional strategy for photo activations was to use them to create a draw to the footprint at a trade-show booth or consumer event, and then invite attendees to take a branded photo, either with a kiosk interaction or with the help of a brand ambassador-photographer. Now, with ever more sophisticated cameras and ubiquitous Wi-Fi and cellular service, some brands are escaping the footprint and seeking out consumers on the go.

In a high-tech world, the last of the low-tech event sectors is plugging in.

Event staffing has for years been a rather “hands-on business” in which third-party brand ambassador providers recruit and manage staffers for the agencies that work directly with brand clients. These staffing partners relied on a mix of phone, fax and email, and in many cases recruited B.A.’s using classified ads.