Performance

Explore The Experience Performance Hub

The Experience Performance Hub brings together practical insights, frameworks, and real-world examples to help enterprise teams design, deliver, and scale high-impact experiences. From building audience connection and creative strategy to operational execution and content reuse, these resources are designed to turn events into measurable business outcomes.
 
  • Performance

    Survey Says: How One Event Turned AI-powered Feedback into Action

    What if you could talk about your event experience with an AI agent on your cab ride to the airport? For its 2026 Spring Summit, Builder Innovator pivoted from its traditional survey strategy to using AI-powered surveys and conversational AI agents, powered by Marcus AI. For a hosted-buyer construction event, zeroing in on the right […]

  • Performance

    3 ROI Clocks: How One Brand is Making 2027 Budget Decisions

    When Ashley Incardone began planning the 2027 event calendar, she faced a familiar measurement problem: The invoices for this year’s events had already arrived. Their full return, in many cases, had not. Incardone, director of corporate marketing for Marketbridge, calls this the event ROI trap: spending is judged immediately, while impact is expected to materialize […]

  • Performance

    Case Study: Tips for Leveraging Emotion Analytics at Live Events

    When experiential agency TRO activated BMW’s new M series launch at the Goodwood Festival of Speed, the team needed to work within a key insight: That the people showing up to the event are already enthusiasts, and that proving the booth’s impact would require an “honest” approach. The result: Measuring granular, moment-by-moment responses to specific […]

  • Performance

    Survey Says: How to Answer ‘What If We Were Not Here?’

    How Intel's survey strategy at AWS re:Invent 2025 helped connect attendees to its impactful presence on a highly competitive show floor.

  • Performance

    5 Free Event and Trade Show Measurement Strategies

    You can’t afford not to measure your trade show or event investment. Without data, there’s no evidence to justify them or make improvements. But measurement doesn’t have to be expensive, argues Dax Callner, founder and president of the Event Marketing Measurement Association (EMMA). “Don’t let cost be a barrier,” he says. “If you’ve got great […]