B-to-C Events
Companies are not listening to their customers
A RECENT STUDY by the CMO Council found that when it comes to listening to their customers most companies are turning a deaf ear. That’s surprising especially in this environment where feedback is more critical than ever in the quest to retain customers and attract new ones.
Bacardi gets positive WOM to flow
LIKE THE PERFECT STORM positive word of mouth starts small and then builds momentum until it eventually takes on a life of its own. But how do you catch the wave harness its energy and use it to keep the flow of positive buzz moving in the right direction? Donna Meier senior partner at St....
Changing minds and perceptions
Keen Footwear is a small company on a big mission. The popular shoe and outdoor gear brand hopes to expand consumer perceptions about the great outdoors (and the versatility of its shoes) through a call to action it dubs living the HybridLife—mixing outdoor play whether it’s gardening a tiny plot in the urban jungle or...
Branded Acts of Kindness
THE ECONOMY MAY BE IN THE CRAPPER but many brands have learned that by being nice they can actually come out smelling pretty darn good. Whether that entails a free breakfast or a cab ride free resume printing or a PC tune-up marketers are betting that a little kindness can go a long way with...